Thursday, July 30, 2020
Why Karna is more of a hero than Arjuna
A truth universally acknowledged
It is a truth that must be universally acknowledged that behind every frustrated woman is an ineffectual man.
Sunday, July 12, 2020
Crisis management: The root of the problem
" Mind is the first factor in man to react to the sensory situations it perceives so easily every time. Its inevitable habit is to come out with lamenting and conflicting conclusions, unless intelligence, the higher faculty, intervenes in the process and starts imposing its competence for better understanding. The discordance between intelligence and mind, between wisdom and emotion, is the chronic ill of mankind, the society, and individuals. This is the crisis we face every day.
Mind’s misbehavior is generally left uncared for and its imbalance is allowed to prevail resulting in man’s wrong responses ruining his wisdom and thereby his welfare. The aim of crisis management is to make a man realize this grave inefficiency, inattention, and imbalance and enable him to face the crisis in the most effective manner."
For the last couple of weeks, I have been dealing with a seemingly minor issue. My electric toothbrush had lost its charge. I resorted to using it like a regular brush for a few days, then realized that my daughter's toothbrush seemed to be working. So I substituted the brush head in the mornings and replaced it after using the charged body of the toothbrush.
On my task of things to do was to buy another electric toothbrush, despite my disappointment that the two-year-old expensive brush had stopped working. Nonetheless, I shrugged my shoulders and did what I needed to do. It was after all a toothbrush. Don't spend too much time on this, there are more important things to worry about, I reminded myself. So I bought myself a new electric toothbrush for under $30.
Keen to make another start in my world of dental hygiene, I placed the new toothbrush in its charger and waited for a few hours to use it. It wasn't working! Annoyed at the thought of returning to the store and standing in line with customer service, I found the receipt and retrieved the empty box that I had thrown in the garbage can.
I placed the charger and the new brush in my daughter's bathroom. Nothing! Then it dawned on me. In order to test my theory, I plugged it into my office's outlet. Eureka!
The problem was with the electrical outlets in both bathrooms. I found my old brush and charger and plugged it into another working electric outlet. The green light on the brush started flashing immediately. I realized how I almost threw out a perfectly functional toothbrush and charger without identifying the root cause of the problem- the faulty electric outlets in both bathrooms.
Which then made me wonder about workplace issues and system problems. How good employees are allowed to leave an organization because of defective upstream problems. These are often bigger issues that go unrecognized until many lower employees are lost.
"You are only as good as the system you work in"
These were the words of the president of the Society of Hospital Medicine at the 2010 annual meeting which I attended. Words that have stayed with me. Words that came back to me because of a toothbrush.
Seemingly minor issue, but a good reminder to look for the root of the problem.
Tuesday, April 14, 2020
On Kings and Leadership- Lessons from Sher Shah
The principal difference between Akbar and Sher Shah was that Akbar was born a prince, while Sher Shah was not. Farid Khan, a.k.a Sher Shah belonged to the Sur tribe, rumored to be descendants of a prince. His grandfather sold horses for a living and moved to Hindustan when Afghan king Lodhi was on the throne of Delhi, encouraging Afghan mass migration to Hindustan. Sher Shah was born in Bihar and for most of his life, his focus was on claiming his paternal inheritance. He loved Hindustan, lived and died in the land of his birth.
If Akbar's story was that of a prince who felt obliged to keep and expand his kingdom, Sher Shah's story is that of a man who in order to keep his inheritance was forced to fight all the way to the crown of Delhi. His is the tale of a man who despite modest ambitions, was forced to aim higher simply to live a life that he was passionate about.
# 7. A child's first glimpse of leadership- one's parents, often the father
Sher Shah never aimed to conquer Hindustan as a young man. All he wanted was his rightful inheritance as the oldest of his father's 8 sons. His father Hassan Khan had 4 wives with whom he had an equitable distribution of 2 sons each. That was the extent of Hassan Khan's fairness. Sher Shah got the short stick after his jealous and youngest stepmother manipulated his father into giving her incompetent son the province that was rightfully Sher Shah's.
He fell out with his father as a teenager and moved to Jaunpur where he acquired all the skills that served him well for the rest of his life.
Sher Shah particularly resented having to work under someone whom he did not respect. When a person who is capable has to kowtow to someone ill-qualified to do the same job, exasperation builds up. Whether Sher Shah, while working for Babur expressed frustration at their culture, and claimed that he would eliminate the Mughals from Hindustan is debated by historians. Did Sher Shah's strong opposition to weak leadership stem from his discordant relation with his father who was clearly unfair to him?
# 8. Relying on good informers, not dumb ones
When your enemy has bad spies, it can work to your advantage in the long run. This is not one that seems intuitive when dealing with day to day office politics. But the truth will out, and the person with the wrong information ends up looking ... well, you know what I mean.
The details of how Sher Shah outsmarted the much bigger Mughal army under Humayun include a close encounter between the rivals.
In 1539, the massive Mughal army decided to capture the wealthy city of Gaur within days of Sher Shah successfully overthrowing the king of Gaur. Sher Shah overtook the Mughal army by cutting across the jungles in Bihar, his home province which he knew well. In a city called Munger, he halted for the night with a small group of soldiers. The Mughal scouts (not trained spies) reported to the Mughal advance guard that Sher Shah was in the vicinity. He was vulnerable to capture, but they instead exaggerated the significance of his mere presence. This terrified the Mughal advance guard who in turn raced back to report that to Humayun. What did they achieve? Nothing. What did they lose because of the incompetent spies? A chance to capture Sher Shah. In retrospect, this was one hell of a wasted opportunity for the Mughals and a narrow escape for Sher Shah.
#9. True talent will invariably stir up jealousy- don't stop doing what is right
Sher Shah's stepbrother who coveted their father's jagir, was supported by another noble who belonged to the Sur tribe. This wealthier man had an obvious reason to support Sher Shah's imbecile stepbrother-- he was jealous of Sher Shah overtaking him as the most prominent man in their tribe.
How ironic now when a pandemic rages around the world to spell out a universal truth-- jealousy is more prevalent, interminable and more lethal than any microorganism that has killed mankind. This is the root cause of almost all problems. Classic gaslighting techniques used by those who are jealous include blaming the person they are jealous of as intimidating. Whether we rationalize mean, spiteful behavior by saying someone is insecure, has low self-esteem or does not feel appreciated, etc, ultimately a simplistic explanation is jealousy. Typical spices that accompany jealousy are victim mindset, incompetence or laziness. And unlike handwashing or wearing a face mask, this virulence is unassailable.
Eventually, after many years, Sher Shah defeated his rival. But it is a testament to Sher Shah's character that he forgave the man who for many years harmed him. He even returned this Sur noble's fief, demonstrating yet another quality of a leader. Generosity in a true leader, yes. Petulance, no.
# 10. On strategy- when to let go and when to fight back
A frequent criticism by Sher Shah's detractors, especially those who wrote in the Mughals' favor, is that Sher Shah was not forthright. That he used deception. Perhaps those people are unfamiliar with the adage All is fair in love and war.
If there is one take away from Sher Shah's early life ( before he became king), it is that he knew when to compromise and make peace and when to attack. Sher Shah made peace with the Mughals several times, both Babur and his son Humayun when he knew he did not have the might to take on the Mughals. His direct confrontation with Humayun and eventual victory was the result of Humayun violating the peace treaty they had agreed upon years earlier. This left Sher Shah no choice but to fight and defeat Humayun. He had a right to fight for his survival and he proved that he was the better of the two men.
The story of how Humayun set out from Delhi to capture Sher Shah's land and how the end result was the expulsion of Humayun ( and the Mughals) from Hindustan for 15 years is fascinating if one were to read the strategy Sher Shah employed to shock the Mughals into defeat. It was not because he was deceptive. Once Humayun declared war, Sher Shah was justified in doing so for his survival.
There it is.... leadership from the man who was born a prince and the man who reluctantly became king. Whatever their differences, they are both known as great kings because they cared. Cared about people, cared about justice and cared about doing what was right. They fought and defeated their enemies, and showed generosity and forgiveness when appropriate.
These qualities are prescient today and will be forever.
Thursday, April 9, 2020
What writing about kings has taught me about conflict resolution and leadership
Sunday, April 5, 2020
A few of my favorite kings
(My debut novel, dealing with Akbar and Birbal is available in the market and online The Final Puzzle: An untold Akbar Birbal story
My two favorite kings
In high school, my favorite Indian king was Sher Shah. He lived and ruled like a true Hindustani, not merely an invader. That is why he, unlike other Afghan rulers, is held in great esteem.
Safety of the vulnerable-- women, peasants, and gentry was a top priority for him.
He standardized currency and came up with the Rupee/ Rupaiya.
Sher Shah rebuilt entire cities in his short stint of 5 yr ( a lesson for modern-day politicians).
Sher Shah versus Akbar
Sher Shah had boundless energy. He was raring to go. He did not waste time. Think about how much he achieved in 5 years. Akbar is known as Akbar the Great, but destiny gave him 50 years on the throne. And of course, a head start. When Sher Shah ascended the throne of Delhi, he was 54 yr. Akbar was 14 yr.
What they had in common:
A love of the land
Kindness towards the weak and vulnerable
Tireless energy that they utilized for the good of the land
A personality trait that was different:
When it came to women, Akbar liked them-- a lot. He had 5000 women in his harem. Numerous wives and others. He may have come to regret it later in life.
When it came to Sher Shah, very little is known about his wives. He obviously had a wife who bore him at least 3 sons. Adil Shah, Jalal Khan ( Islam Shah) and Qutub Khan. He married 2 other women, both seemed to be borne out of their need for protection from widowhood and his need for their money. There are no real romantic stories associated with Sher Shah. He does not appear to have been thus inclined. Yet, he was known as a chivalrous and noble man. The story that exemplifies this is his capture of his enemy's wife.
Going back from 1570
Thursday, January 2, 2020
Birbal today
Birbal would have been an award-winning scientist in our generation. If one believes in reincarnation, where is Birbal now?